Some experts estimate that 85 percent of your financial success comes not from your skills or knowledge but from your ability to connect with other people and engender their trust and respect.
Within seconds, everyone you meet forms an impression that largely determines whether they’ll like, trust, and respect you.
Whether you’re job-hunting or fundraising or leading an organization, making a good impression is absolutely critical. (No pressure, right?)
So whether you are looking to raise money for your company, or you are managing your team or leading your business, connecting to people and making a great impression is very important.
Here are some tips to help you win hearts and minds in 30 seconds:
Neutralize the fight-or-flight response.
The first few seconds of a first encounter are driven by instinctive reactions. Each person makes unconscious immediate appraisals that center around how safe they feel. Be mindful of your immediate signals, and make sure they could never be perceived as threatening.
Be mindful of personal space and respect the boundaries of others. If in doubt, follow the other person’s cues: if they lean in, you lean in; if they stand back, you do the same. Remember that concepts of appropriate personal space vary by culture.
In business, first impressions are frequently colored by expectations. We expect people to live up to the image we have created in our minds from their reputation, phone calls, emails, or texts. We expect consistency with that general image — and without it, we feel some degree of disappointment and confusion. It’s not the time to surprise others with a new side of your personality.
Be mindful of body language.
It accounts for more than half of what others respond to initially — so it literally does speak louder than words. Hold yourself in a way that signals attention and an open heart, and keep a facial expression that combines authority with approachability and eye contact.
The language of the brain is pictures, sounds, feelings, and to a lesser extent, smells and tastes. It’s much more difficult to translate negatives into brain-friendly imagery than positives. Work to develop a positive explanatory style.
Keep control of your attitude.
The general energy you give off is one of the first unconscious things people respond to. If you’re frazzled, project calm. If you’re distracted and unenthusiastic, project positivity. (You’ll not only make a better impression, but you can influence your own mood.)
Manage your moods.
People are drawn to warmth, enthusiasm, and confidence more than anger, arrogance, and impatience. Whatever is going on around you, manage your responses to get the best response from others.
Make sure your words, your tone of voice, and your body language are all saying the same thing. Mixed messages put off others, but consistency gives you clarity and credibility.
Use sensory language.
Activate people’s senses, and mix up your imagery to make sure you hit their strength. Whenever possible, use descriptions of visual images, sounds, textures, motion, and feelings to add meaning to what you’re saying.
Be curious, open-minded, and interested.
If you can get the other person talking and keep them talking, odds are they’ll be drawn to you. Be interested and open-minded; ask questions that spark their imagination and ignite conversation.
Dress for success.
Find a personal style that represents who you are and the message you want to send about yourself. Look at your dress and appearance as packaging a product.
Have a personal statement.
Have a personal statement prepared and memorized so you can tell others concisely and eloquently what you do, what it means to you, and why it makes a difference. Think of it not as a sales pitch but an engaging and artfully crafted mini-presentation.
Work through these points and you should have a great first impression all lined up.
One final tip as you get out there:
Treat every connection you make as if it’s the most important thing you’ve ever done. Because, frankly, you never know when it actually will be.
The art of conversation is a necessary skill for almost everything in life. Conversations introduce you to people, important people who could be your mentors, employers, employees, partners or friends. Without conversations as the foundation for those relationships, you’ll have a hard time building a social circle, starting a business or advancing your career.
Once a conversation gets going, you should have little problem maintaining that momentum—but for most of us, getting it started is the hardest part. Master these “talking points” to get (and keep) a conversation going:
1. Lead with a compliment.
Compliments are the best possible way to begin a conversation. Not only do they provide a perfect opening line and a possible door for discussion, they also make the person feel good about themselves. Starting the conversation off on a positive note is crucial to keep the conversation going.
Just remember, the more specific your compliment is, the better—for example, commenting that a person is well-dressed is nowhere near as satisfying or flattering as saying something like, “Your shoes are cute.” It’s concise, sincere and specific—and now you’ve opened the conversational door because your partner has something to talk about.
2. Embrace small talk.
Small talk is taboo to some people, and while it’s not the most fulfilling type of conversation, it is both functional and necessary. Small talk is what leads the way to deeper conversation, much in the way that a car must gradually accelerate to a certain speed rather than hitting 60 miles an hour instantaneously.
Small talk topics are easy to pull—you can talk about the event you’re attending, comment on a food or drink item, point something out about the venue, or if you’re desperate, you can talk about the weather. These are all shared experiences that anyone can relate to, so they can work for any individual.
3. Ask lots of questions.
If you want to move from small talk to real conversation, you have to look for any opportunity that leads you to change the subject. Don’t try to abruptly change gears and talk about something deep or substantial; instead, patiently wait for the opportunity to present itself.
Questions are conversational lubricant. Pay attention as much as you can to the conversation and use them to move it forward. You should be scouting the entire conversation for “tell me more” opportunities. Keep potential questions in the back of your mind. Try to be as specific and inquisitive as possible.
4. Be nice.
This should be obvious, but don’t neglect it. Your level of friendliness can make or break the receptiveness of the other party involved. Walk into the conversation with a big smile and open body language, and keep yourself open, receptive and smiling politely for as much of the conversation as you can.
Try not to cross your arms, appear distracted or let your eyes wander. Maintain eye contact when you can and go out of your way to show that you’re genuinely interested in what they have to say.
5. Let the other person do the talking.
This is another major point. If you go into a conversation and immediately begin dominating it with your own anecdotes, comments and explanations, the other person may immediately become disinterested. Instead, try to keep the focus on them as much as possible.
Utilizing frequent questions is a good strategy to this end. If you find that the conversation is dwindling, or if the person simply doesn’t respond well to questions, feel free to jump in yourself. Tell an amusing story or a personal anecdote—it may be exactly what the conversation needs to keep going.
6. Keep it light.
Try to keep the conversation as light and approachable as possible. If you immediately start complaining about your job or talking about what’s wrong with your life, people will want to avoid you. If you tell a joke or an amusing story, they’ll be far more likely to stay.
People tend to gravitate toward others with a positive attitude, so keep your conversational material positive. If you struggle with this, try memorizing a handful of good jokes or good stories to use when you meet new people.
These tips are written from a practical perspective, so they can be used in almost any environment, from a professional networking event to a bar or restaurant. The key is to get over your preconceived notions and hesitations and to embrace the reality of small talk. With a little practice and more confidence, you should have no problem starting a conversation with anybody, anywhere.
Solution focused brief therapy techniques are really designed to assist persons to find effective solutions to problems and in the shortest possible time.
Therefore Solution Focused Therapy, in family meetings can greatly assist family members to work proactively and quickly find solutions together.
Table of Contents
Describe the problem.
Identify the extent of the problem.
Family interaction meetings.
Comfortable atmosphere and space
Develop an agenda
When an Educational Assistant gets injured, odds are it was witnessed by multiple students. What are students seeing and experiencing in today’s classroom? Beyond the violence, what else is affecting students in the classroom? Here is what EAs want all parents to know:
Unbeknownst to the public, Educational Assistants (EAs) suffer the greatest number of lost time injuries (LTIs) out of the top ten occupations were injuries are sustained. An LTI is a workplace injury that results in a loss of time from the workplace. As you can imagine that means the injury has to be significant enough so as to take the worker out of the workplace. The length of time out of the workplace can be as little as a day up to including those persons who would qualify for long term disability. In other words, these are not simple bruises or scrapes.
In addition to LTIs, Educations…
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